Privacy Policy

Effective Date: April 9, 2026

This Privacy Policy describes how Versyn AI LLC ("Versyn AI," "we," "us," or "our") collects, uses, and protects information in connection with BidPro and any other services we operate (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

If you have questions, contact us at [email protected].

1. Information We Collect

Account Information

When you create an account we collect your email address and a hashed password. We do not store your password in plain text.

Business Profile

Contractors may provide their company name, phone number, business address, license number, contractor type, trade preferences, and a company logo. This information is used to populate bids and identify your business to customers.

Customer Data

Contractors enter customer names, email addresses, phone numbers, and service addresses to create and send bids. This data is stored on your behalf and is not used for any purpose other than providing the Service to you.

Bid Content

We store the bids you create, including job descriptions, line items, pricing, notes, and terms. Job descriptions you enter may be sent to an AI model to generate bid estimates — see Section 3 for details.

Digital Signatures

When a customer signs a bid, their signature image is captured and stored securely. Signatures are accessible only to the contractor who sent the bid.

Uploaded Files

Contractors may upload past bid documents (PDFs, images, spreadsheets) to help train the AI on their pricing. These files are processed by our AI provider and then stored or deleted per your instructions.

Payment Information

Subscription billing is handled by Stripe. We do not store your credit card number, CVV, or full card details. We store only your Stripe customer ID and subscription status to manage your account.

Usage Data

We collect anonymous usage analytics (pages visited, features used, actions taken) to understand how the Service is used and to improve it. This data does not include the content of your bids or customer information.

Email Tracking

When a bid email is sent to a customer, we may track whether the email was delivered, opened, or whether a link was clicked. This information is visible only to the contractor who sent the bid.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and send bids on your behalf
  • Generate AI-assisted bid estimates from your job descriptions
  • Process subscription payments
  • Send transactional emails (bid delivery, account notifications)
  • Display email engagement status to contractors
  • Improve and develop the Service based on usage patterns
  • Respond to support requests and communications
  • Comply with legal obligations

We do not use your information or your customers' information for advertising, marketing, or any purpose unrelated to providing the Service.

3. AI Processing

When you use the AI bid generation feature, the job description you enter is sent to Anthropic (the maker of Claude) to generate line item estimates. Anthropic processes this data as a service provider under our agreement with them. Your job descriptions are not used to train Anthropic's models and are not shared with other customers.

Uploaded bid history files are also sent to Anthropic for extraction and then stored in our database. We do not retain uploaded files with Anthropic beyond the processing request.

4. How We Share Information

We do not sell, rent, or share your personal information or your customers' information with third parties for marketing or advertising purposes — ever.

We share data only with the following service providers, solely to operate the Service:

  • Supabase — database, authentication, and file storage
  • Anthropic — AI bid generation and document processing
  • Stripe — subscription billing and payment processing
  • Resend — transactional email delivery
  • PostHog — anonymous product analytics
  • Mapbox — address autocomplete and geocoding

Each provider is contractually required to use your data only to provide services to us and is prohibited from using it for their own marketing purposes.

We may disclose information if required by law, court order, or to protect the rights and safety of our users or the public.

5. Data Retention

We retain your account data and business information for as long as your account is active. Customer data and bid records are retained until you delete them or close your account. When you close your account, we will delete your data within 30 days, except where retention is required by law.

6. Data Security

We use industry-standard security practices including encrypted connections (HTTPS/TLS), hashed passwords, and access-controlled storage. Digital signatures are stored in a private bucket accessible only via time-limited signed URLs. No security measure is perfect, and we cannot guarantee absolute security, but we take reasonable steps to protect your data.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your account and associated data
  • Export your data in a portable format

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Children's Privacy

The Service is intended for use by businesses and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. If changes are material, we will notify you by email or by a notice within the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Washington, United States, without regard to conflict of law principles.

Versyn AI LLC

[email protected]